The cell phone revolution has greatly transformed communication in this modern era. Thanks to affordable mobile phone technology, people can easily stay connected with family members, friends and business contacts. Additionally, modern cell phone carriers have taken big steps to reduce dropped calls and other technical problems. In this transitional era, most working-class people can afford to own cell phones. At the same time, full-blown smart phone service remains too expensive for some needy consumers. Individuals with sophisticated phones have greatly enhanced opportunities in their personal lives and their vocations. For example, mobile business apps are useful for busy people who pursue multiple goals simultaneously.

Useful apps are available in almost every possible category. Health apps are available for counting calories, monitoring medications and timing workouts. Social apps bring together people with similar tastes and interests. Thoughtful employers equip their workers with apps that enable teleworking and remote project coordination. In many diverse industries, entrepreneurs with quality mobile applications are primed for rugged competition.

As phone makers and cell carriers achieve greater integration, it is reasonable to expect that consumers will reap many rewards. Every year, phone designers release new models with remarkable new features. While technology innovations are generally praiseworthy, manufacturers shouldn’t let feature creep ruin intuitive phone designs. Feature creep refers to the process whereby plentiful new features lead to clumsy work flows. Even when individual features are outstanding, too many phone functions can lead to cluttered designs that are difficult to use. Thoughtful cell phone makers create products with simple, intuitive methods of operation. When sophisticated features are present, good designers recess these features within simple menus.

Though cell phone companies have taken great strides in recent years, consumers should hold these firms accountable for service problems and organizational shortcomings. Sometimes, companies with excellent technical capabilities fall short in the realm of customer service. In this era of stiff competition in wireless communications, it is simply intolerable for customers to face rude, implacable cell carrier representatives.

Fortunately, consumer advocacy groups and ordinary cell phone users are combining forces to push for positive change. While advocacy groups use the courts to stand up for the rights of mobile phone owners, ordinary users use their collective clout to reward more responsible corporations. Over the past few years, industry commentators have noted the rise of smaller, more personable phone companies. These days, many consumers are willing to pay a few extra dollars per month for cordial customer support.